The MCP Intercom Server is a Model Context Protocol server. It integrates Intercom chat features, allowing large language models to efficiently query, analyze, and filter conversations from Intercom.
To use it, clone its repository and install the dependencies. You must set up your Intercom API key and then start the server. It can then be integrated with clients like Claude for Desktop.
Its key features include the ability to filter conversations by date, customer ID, or state. It uses your Intercom API key for secure access and provides rich data like conversation details, contact information, and response statistics.
Common use cases are analyzing customer support interactions for insights, retrieving specific conversation histories, and integrating chat analysis into broader AI applications.
Regarding frequently asked questions: the server is open-source and free. It requires a Node.js environment and an Intercom API key. Contributions are welcome via forking the repository and submitting pull requests.